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Blog

Worker in factory confused by energy meter communications failure

Signal, Firmware and Power Quality: The 3 Most Common Causes of Meter Communications Failure

By SATEC (Australia) Pty Ltd | Communication Applications, Communication Modules, Communication Protocols, Communication Standards, Communications, Device Management & Firmware, Featured, Future-Proofing & Upgrades, Power Quality, Retrofit Metering, Smart Energy Meters | 0 comment | 5 February, 2026 | 0

Energy meter communications failure is usually caused by signal issues, firmware mismatches, or poor power quality. Learn how to diagnose each cause and how SATEC’s metering solution helps keep data flowing reliably.

Factory plant room where smart meter modem keeps dropping out

Smart Meter Modem Keeps Dropping Out? Here’s What to Do.

By SATEC (Australia) Pty Ltd | Add-On Modules, Communication Applications, Communication Modules, Communication Protocols, Communications, Featured, Future-Proofing & Upgrades, Power Quality, Smart Energy Meters | 0 comment | 27 January, 2026 | 0

Smart meter modem dropping out? Learn the most common causes – signal, power, network settings, interference and practical fixes to restore reliable meter data, plus how SATEC can help.

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Energy Management Knowledge Base

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  • Check Metering in Multi-Tenant Buildings: Best Practices for Fairness and Transparency
  • EN 50160 Power Quality: Frequency, Voltage Variations, Flicker, Unbalance, Harmonics
  • Power Quality in Research Facilities: Surge and Transient Protection for Expensive Instrumentation
  • PMUs Explained for WAMS: The Role of Synchrophasors and Why Timing Accuracy Is Everything
  • Smart Electricity Metering at Gyms and Fitness Centres: Occupancy vs Energy
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SATEC – Solutions And Technology for Energy Control

SATEC’s presence in Australia brings together 40 plus years of experience and knowledge for Energy Management Solutions.

The culmination of local expertise and SATEC’s Global leadership in metering, power quality analysers and software provides a source of knowledge to satisfy customer’s ever changing demands for today’s Energy and Power Quality Applications.

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Recent Posts

  • Happy business tenants when Check Metering in Multi-Tenant Buildings is used

    Check Metering in Multi-Tenant Buildings: Best Practices for Fairness and Transparency

    Check metering helps multi-tenant buildings bill fairly and resolve disputes with transparent, verified energy data. Learn best practices and SATEC solutions.

    20 February, 2026
  • Electricity distribution lines where EN 50160 Power Quality Frequency, Voltage Variations, Flicker, Unbalance, Harmonics are all considerations

    EN 50160 Power Quality: Frequency, Voltage Variations, Flicker, Unbalance, Harmonics

    EN 50160 explained: Learn how frequency, voltage variations, flicker, unbalance and harmonics affect power quality and how SATEC meters plus Expertpower help.

    19 February, 2026
© 2025 SATEC (Australia) Pty Ltd. | ABN 21-142640417 | SATEC® All Rights Reserved
  • HARDWARE
    • All Metering Products
    • Current Transformers
    • DC Energy Metering
    • Expansion Modules
    • Frequency Control Ancillary Services – FCAS
    • Multi-Channel Energy Meters
    • NMI Approved Energy Meters
    • Phasor Measurement Unit
    • Power Quality Analysers
  • SOFTWARE
    • Expertpower SaaS – EMS, Billing, Power Quality
    • Meter Data Management (MDM)
    • Power Analysis Software (PAS)
  • SOLUTIONS
    • Automatic Demand Response
    • Disturbance Direction Detection
    • Frequency Control Ancillary Services (FCAS)
    • Large-Scale Generation Certificates (LGCs)
    • NMI Approved Retrofit Energy Metering
    • Phasor Measurement Unit
    • Power of Choice Metering
    • Time of Use (TOU) Control
  • NEWS
  • DOWNLOADS
    • Billing & Revenue Metering Catalogue
    • Current Product Catalogue
    • Manuals & Datasheets
    • Power Analysis Software (PAS)
  • CONTACT
    • About SATEC
SATEC (Australia) Pty Ltd