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Shadow metering (also known as check metering) in a high rise commercial building

Shadow Metering Solutions: Ensuring Fair Tenant Billing in Australia

By SATEC (Australia) Pty Ltd | Featured, Sub-Metering & Billing | Comments are Closed | 8 September, 2025 | 0

Shadow metering, also known as check metering, is a mechanism that provides property owners confidence in the energy retail bill received from their energy retailer. Thereby ensuring any billing disputes can be cross-referenced and verified from an independent meter installed and owned by the landlord.

These systems create transparency in energy consumption patterns across commercial, industrial and residential buildings. In addition, offering validation of electrical data on the quality of electricity coming into a facility, such as sags, swells and potential outages.

Australian property owners should consider adopting shadow metering to offer complete transparency for the billing of tenants ensuring compliance, regulations and improved operational efficiency. The need for fair tenant utility billing has grown with rising energy costs and regulatory changes.

Shadow metering solutions enable precise analysis of total measurement of the total facility’s energy consumption whilst maintaining cost-effective shared infrastructure for individual tenants. Property managers benefit from reduced energy billing disputes and automated tenant billing processes.

Understanding Shadow Metering for Australian Properties

Shadow metering operates through the provision of an additional meter other than the retail energy meter at the main incomer. The additional energy meter is owned by the property owner which provides them with full access to all electrical measurements 24 hours a day, 7 days a week for energy consumption of the facility. The access of this information from the primary utility meter may not be available for this period.

Australian property owners should consider the use of shadow metering ensuring electricity costs are allocated fairly among tenants. The Australian Energy Regulator recognises submetering as a valid approach for multi-tenant buildings. Property owners can implement shadow metering across multiple facilities such as office buildings, shopping centres and residential complexes etc.

Regulatory Framework for Tenant Billing in Australia

Australian tenant billing regulations vary by state but share common requirements for accuracy and transparency.

Property owners must comply with specific metering standards when charging tenants for utilities. The regulatory framework protects tenants from unfair billing practices whilst enabling legitimate cost recovery.

Understanding these requirements ensures full compliance but with the addition of shadow metering this implementation helps maintain verification and validation processes for specific rules governing tenant billing accuracy and dispute resolution processes.

National Measurement Institute Standards

The National Measurement Institute (NMI) provides pattern approval requirements for meters used in trade measurement applications.

Pattern-approved meters ensure accuracy for tenant billing purposes under trade measurement legislation. Class 1 or Class 0.5S accuracy standards apply depending on the billing application.

These requirements guarantee measurement accuracy for commercial, industrial and residential tenant billing scenarios. Property owners should verify pattern approval metering as been installed as part of the sub-metering solution. NMI certification protects both landlords and tenants from measurement disputes.

Building Code and Safety Requirements

Australian building codes specify electrical installation requirements for submetering systems in commercial, industrial and residential properties.

Licensed electricians must install electrical metering infrastructure according to AS 3000 wiring standards.

The Australian Building Codes Board provides guidance on electrical safety requirements for multi-tenant buildings. Metering installations require appropriate switchboard space and cable management systems.

Fire safety regulations may impact meter placement in certain building types. Professional installation ensures compliance with both measurement accuracy and electrical safety standards.

SATEC’s NMI approved energy meters used for shadow metering solutions incorporate advanced measurement technologies that deliver precise billing data whilst maintaining cost-effective implementation.

These systems utilise digital communication protocols and cloud-based data management platforms. Property managers can access real-time consumption data through web-based dashboards and automated reporting systems.

Integration with existing Building Management Systems (BMS) creates comprehensive energy monitoring across entire properties, especially with SATEC advanced meters that can provide dual communications capabilities. Advanced shadow metering platforms support multiple communication methods including Ethernet and cellular technologies.

Digital Communication and Data Management

Utilising shadow metering also employs digital protocols such as Modbus and communications such as Ethernet or modem for reliable data transmission.

SATEC’s EM133-XM meter provide Class 0.5S accuracy with multiple communications for remote monitoring applications. These meters support automated meter reading schedules that eliminate manual data collection requirements.

Cloud-based data storage enables secure access to historical consumption patterns and billing verification data. Digital metering infrastructure aligns with Department of Energy smart grid initiatives for improved energy management.

Reporting schedules can be configured to match retail billing cycles and tenant requirements. Real-time monitoring capabilities enable prompt identification of consumption anomalies or billing discrepancies.

Integration with Building Management Systems (BMS)

Shadow metering platforms can integrate seamlessly with existing building automation and management systems through standard communication protocols.

These integrations enable comprehensive energy monitoring that encompasses HVAC, lighting and tenant consumption patterns. Property operators benefit from consolidated dashboards that display building-wide energy performance alongside individual tenant usage data.

NABERS energy ratings incorporate tenant energy data from electricity metering systems to improve building performance assessments. Automated reporting features generate detailed consumption reports for tenant billing and building performance analysis.

Integration capabilities support energy efficiency programs and sustainability reporting requirements across commercial, industrial and residential property portfolios.

Implementing Effective Shadow Metering Solutions

Shadow metering when deployed, delivers further transparency for tenant billing disputes whilst ensuring regulatory compliance across Australian commercial, industrial and residential properties.

Property owners benefit from accurate cost allocation, helping to resolve any conflicts of potential billing errors and improved tenant relationships through fair utility charging practices.

Professional installation and pattern-approved measurement equipment ensure compliance with state and federal regulations. Property managers should consider shadow metering as an installation that matches their building types, tenant requirements and operational objectives.

SATEC Australia provides advanced shadow metering solutions designed for Australian commercial and residential property applications.

The EM133-XM delivers Class 0.5S accuracy with multiple communications support for remote tenant billing applications. SATEC meters offer pattern approval compliance and digital communication capabilities that streamline tenant billing processes.

SATEC’s expertise in power measurement technology ensures comprehensive shadow metering solutions for Australian property markets.

Contact SATEC Australia to discuss shadow metering requirements for your property portfolio.

billing & trade meter, billing energy meter, nmi approved meter, revenue meter, shadow metering, tenant energy billing

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    • Multi-Channel Energy Meters
    • NMI Approved Energy Meters
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    • Meter Data Management (MDM)
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    • Automatic Demand Response
    • Disturbance Direction Detection
    • Frequency Control Ancillary Services (FCAS)
    • Large-Scale Generation Certificates (LGCs)
    • NMI Approved Retrofit Energy Metering
    • Phasor Measurement Unit
    • Power of Choice Metering
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